Free for med spas and clinics

Consultation follow-up scripts for med spas and clinics

A consultation request that goes unanswered, or a no-show that never gets rebooked, is a patient your practice already had. These scripts cover the unbooked request, the no-show, the first-visit rebook, and reaching past patients, written the way a front desk actually talks. None of them reference symptoms or treatment details, only scheduling.

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14 scripts in 4 moments, plus 6 tips. Free.

Consultation request not booked

Someone reached out and hasn't picked a time yet. A fast, warm nudge often is all it takes.

  1. TextWithin the hour of the request

    Hi [First name], thanks for reaching out to [Company]. What day and time work best for your consultation? We have openings [day] and this week.

  2. EmailSame day, by email

    Subject: Let's get your consultation on the calendar

    Hi [First name], Thanks for your interest in [Company]. We'd love to get your consultation scheduled. Here's our booking link: [link]. Or reply with a few times that work and we'll find the best fit. Looking forward to seeing you, [Your name]

  3. Call1 to 2 days later, if no response

    Hi [First name], this is [Your name] from [Company], following up on your consultation request. I'd love to get you scheduled. Is there a day or time that generally works best for you?

  4. VoicemailIf the call goes to voicemail

    Hi [First name], it's [Your name] from [Company]. Following up on your consultation request, we'd love to get you on the calendar. Call or text back whenever works, or use the link we sent.

  • No-show follow-up3 scripts
  • After a first visit3 scripts
  • Reactivating past patients4 scripts
  • Making them work6 tips

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