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Solutions

Everything a great front office does.

Answered in under a minute, followed up, and handed to your team.

The work your team should not have to do.

Each job, shown with a real example.

01

Answer

Within a minute, on every channel.

  • New inquiries from your site, ads and referrals
  • Support and account questions
  • After-hours and weekend calls
  • Requests for information and documents
HalflightCall · Tuesday, 8:47 p.m.

A VP of Marketing just filled out the free ad audit form on Halflight's site.

Hear the call back

Under a minute

Called within a minute of the form, and a 20-minute audit call with Dana is booked for the next morning.

See the case study
02

Follow up

Until it is done, not once and forgotten.

  • Meeting reminders and confirmations
  • No-shows rebooked
  • Proposals that went quiet
  • Missing details and onboarding access
HalflightText · Tuesday, 4:00 p.m.

  1. Hi Priya, it's Ethan from Halflight. Reminder: your ad audit with Dana is tomorrow at 9:30 a.m. Reply C to confirm or R to reschedule.

  2. R, sorry. Board prep tomorrow.

  3. No problem. Dana has Thursday at 9:00 or 11:00. Which works?

  4. 11

  5. You're set for Thursday at 11:00 a.m. with Dana. The new invite is in your email.

A likely no-show turned into a kept meeting, two days later.

See the case study
03

Hand off

To the right person, with the full story.

  • People ready to buy, sent to your team with notes
  • Urgent issues escalated right away
  • Questions only your team can answer, routed to them
  • Every conversation logged in your CRM
Scioto Tech PartnersNote in the CRM · Monday, 7:15 p.m.

An office manager at a Scioto client calls the support line after hours because the file server is down.

Logged and sent to the on-call technician

After-hours ticket #41207: insurance office client, Dublin. File server down, 11 users, shared drives missing, domain not available. Power flicker around 5 p.m. Callback 614-555-0188. On-call technician alerted 7:19 p.m.

The on-call technician was alerted within minutes and holds everything needed to call Karen back.

See the case study

Set up for agencies, consulting firms, software companies and professional services.

Live in about 7 business days.

Your part: one 30-minute call and a short setup form. Then approve your agent.

Book a call
  1. 1

    Tell us your business

    A 30-minute call and a short form. We learn how you work.

  2. 2

    Approve your agent

    Hear the calls and read the messages first. Change anything.

  3. 3

    Go live

    We run it and tune it weekly. You get a weekly report.

Everything it takes, done for you.

On your number and inbox, in your voice. Nothing goes live until you approve it.

How we protect your business

  • Done-for-you setup

    We build, write, connect and test everything.

  • Site chat on your website

    Answering visitors and booking calls.

  • Pipeline Revival in month 1

    Past leads who asked to hear from you, contacted by call or email and booked.

  • Monthly client check-ins

    Every client checked on monthly, so problems surface early.

  • A free Lead Response Test

    Before you start, we time how fast your team answers today.

Connects with your CRM, calendar and inbox.

Nothing new for your team to learn.

  • HubSpot
  • Salesforce
  • HighLevel
  • Pipedrive
  • Zoho CRM
  • Google
  • Microsoft
  • Calendly
  • Cal.com
  • Slack
  • Zapier
  • Make
  • monday.com
  • Asana
  • ClickUp
  • Notion
  • Airtable
  • Jira
  • Linear
  • Intuit
  • DocuSign

Before you book a call.

Straight answers to what owners ask most.

What exactly do you handle?

Calls, emails, texts and web inquiries. New inquiries and intake, support questions, reminders and confirmations, missing details, no-shows, and hand-off to your team with notes.

Do you sell for us?

No. We answer, follow up, and get people ready, then hand them to your team. Your team closes.

What if someone asks something you can't answer?

We only answer from what you approve. Anything else goes straight to the right person on your team, with notes.

Do we need new software?

No. We work inside your calendar, CRM and inbox. Your team keeps working the way it does now.

How much of our time does setup take?

One 30-minute call and a short setup form. Approve your agent, and you are live in about 7 business days.

See exactly what we would handle for you.

Book a call. We map what slips today and how we would handle it.

Book a call