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Quote follow-up scripts for plumbers

A water heater or repipe quote is a bigger decision than a same-day repair, and it's exactly the kind of job that goes quiet if nobody follows up. These scripts cover the bigger-job quote, missed calls, turning emergency service into ongoing maintenance, and quotes that went quiet, written the way a plumber actually talks.

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13 scripts in 4 moments, plus 6 tips. Free.

After a bigger-job quote

A water heater or repipe is a bigger decision than a same-day repair, so it needs a little more patience.

  1. TextSame day the quote is given

    Hi [First name], this is [Your name] with [Company]. Here's the quote we discussed for [job or service]: [link]. Take your time. Reply or call anytime if you have questions.

  2. EmailSame day, by email

    Subject: Your quote from [Company]

    Hi [First name], Here's the written quote for [job or service], covering the equipment, labor, and timeline we talked about. Bigger jobs like this are worth thinking through, so take whatever time you need. If anything's unclear, reply here or call [Company]. [Your name]

  3. Call2 to 3 days later, if no response

    Hi [First name], it's [Your name] with [Company], checking in on the quote for [job or service]. Wanted to see if you had any questions, or if there's anything I can adjust to fit your budget or timeline.

  4. VoicemailIf the call goes to voicemail

    Hi [First name], it's [Your name] with [Company], following up on your quote for [job or service]. No rush, just want to make sure you have what you need. Call or text back whenever works.

  • Missed call follow-up3 scripts
  • After emergency service3 scripts
  • When a quote goes quiet3 scripts
  • Making them work6 tips

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Two people talking through a plan at a table by a window